Shure Incorporated

Senior Technical Content Specialist

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Senior Content Specialists at Shure, Inc. are key members of our product development teams. You will become an expert on the use of Shure audio products, including microphones, headphones, wireless systems, sound reinforcement, and conferencing systems. Collaborating directly with Product Managers, Developers, Designers, and Researchers, your comprehensive understanding and analysis of customer needs, product functionality, and market segments results in comprehensive and engaging content for end-users. This content takes the form of manuals, web copy, video scripts, illustrations, animations, and any other formats that provide the highest level of customer satisfaction.
Advanced to expert knowledge in structured authoring, information design, user assistance, and context-sensitive help systems of are all part of your skillset. You are always keeping an eye on ways to apply emerging technology to deliver outstanding content interaction. In this role, you will direct and mentor junior-level Content Specialists and serve as a leader and champion of creativity, collaboration, authenticity, and quality, while cultivating our culture of growth, opportunity, and learning. We are a direct link to the customer and your work is crucial to providing a quality customer experience.

*For a comprehensive listing of responsibilities and requirements for this position, please view our website for submitting applications*

Location: Niles, IL
Website: http://www.shure.com/careers